Effective Date: September 14, 2026
Blue Onyx Studio LLC (“Blue Onyx,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit BlueOnyx.Studio, use our software products, including BlueSimple, submit information, request support, or communicate with us.
1. Information We Collect
We may collect information you voluntarily provide through our websites, applications, forms, support requests, and other communications, including:
- Name, email address, and telephone number
- Business information and mailing or service addresses
- Form submissions, uploaded files, and photographs
- Scheduling information, customer records, and transaction information
- Maintenance requests, service status, and operational records
- Customer-support requests and communication history
- Other information you provide while using our services
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general usage information.
2. How We Use Information
We may use information to:
- Provide and operate our websites, applications, and services
- Process requests and maintain customer and operational records
- Facilitate authorized communications between businesses and their customers or other users
- Send requested confirmations, scheduling updates, and service notifications
- Respond to inquiries and provide technical support
- Improve our products and services
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
3. SMS and MMS Communications
If you voluntarily provide your mobile phone number and separately consent to receive text messages, we may send SMS or MMS messages related to the messaging program for which you provided consent.
Depending on the service and your consent, messages may include:
- Customer service and support
- Account activity and confirmations
- Scheduling reminders and updates
- Maintenance updates and service-status notifications
- Responses to inquiries
- Other communications related to services you requested
For messaging programs operated by businesses using our software, the business sending messages and the purpose of the program will be identified when you opt in.
Consent applies only to the identified business and messaging program. Consent to one program does not authorize unrelated messages or messages from other businesses using our software.
Message frequency varies depending on your interactions and the messaging program. Message and data rates may apply.
SMS/MMS consent is optional, is separate from acceptance of this Privacy Policy or any Terms of Service, and is not a condition of purchasing or using our products or services.
You may opt out at any time by replying STOP to an applicable message. After opting out, you may receive one final confirmation message. No further messages will be sent through that messaging program unless you provide new consent.
Reply HELP for assistance, or contact us using the information below.
4. Mobile Information and Messaging Consent
Blue Onyx does not sell, rent, or share mobile phone numbers, SMS/MMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
Mobile information and messaging consent will not be used for unrelated third-party marketing or promotional campaigns.
We may use telecommunications and technology service providers to deliver messages and operate our services. These providers may process mobile information and messaging consent only as necessary to perform services on our behalf. They are not permitted to use that information for their own marketing or promotional purposes.
5. Service Providers
We may use third-party service providers for hosting, communications, payment processing, data storage, analytics, customer support, and other infrastructure necessary to operate our websites and applications.
These providers may access information only as reasonably necessary to perform services on our behalf. They are not authorized to sell personal information or use it for their own unrelated marketing purposes.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no electronic transmission or storage system can guarantee absolute security.
7. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business and operational records, resolve disputes, satisfy contractual obligations, enforce agreements, or comply with applicable laws.
8. Your Choices
You may choose not to provide certain information. However, some information may be necessary to provide a requested service.
You may contact us with questions about your personal information or to request access to or correction of information associated with our services.
SMS/MMS recipients may opt out by replying STOP to an applicable message.
9. Children’s Privacy
Our services are designed for businesses and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal requirements.
We will post the revised policy on this page and update its effective date.
11. Contact Information
For questions about this Privacy Policy or how we handle personal information, please contact:
Blue Onyx Studio LLC
Email: mike@blueonyx.studio
Phone: 740-408-2077
Website: BlueOnyx.Studio