Effective Date: September 14, 2026
These Terms of Service govern your use of the websites, software products, and SMS/MMS messaging services operated by Blue Onyx Studio LLC (“Blue Onyx,” “we,” “us,” or “our”), including BlueSimple.
By using our services, you agree to these Terms of Service. Acceptance of these Terms does not constitute consent to receive SMS or MMS messages.
1. Our Services
Blue Onyx provides software products and related services, including BlueSimple, that help businesses manage customer information, scheduling, service requests, operational records, and communications.
Available features may vary by product or participating business.
Users are responsible for providing accurate information and ensuring they are authorized to submit any information, files, photographs, or customer records they provide through our services.
2. SMS and MMS Messaging
We may provide SMS or MMS messaging to users who voluntarily provide their mobile phone number and separately consent to receive text messages.
Messages may include:
- Customer service and support
- Account activity and confirmations
- Scheduling reminders and updates
- Maintenance updates
- Service-status notifications
- Responses to customer requests
- Other communications related to services requested by the user
For messaging programs operated by businesses using our software, the business sending messages and the purpose of the program will be identified when consent is requested.
SMS/MMS consent is optional and is not a condition of purchasing or using our products or services.
Providing a phone number by itself does not constitute consent to subscribe to an SMS/MMS messaging program.
3. Messaging Consent
Users must provide affirmative consent through the applicable messaging consent mechanism before subscribing.
Messaging consent is separate from acceptance of these Terms of Service and our Privacy Policy.
Consent applies only to the identified business and messaging program. Consent to one program does not authorize unrelated messages or messages from other businesses using our software.
Users must be authorized to provide the mobile phone number and consent to receive messages at that number.
4. Message Frequency and Charges
Message frequency varies depending on your interactions and the messaging program to which you subscribe.
Message and data rates may apply.
Users are responsible for charges imposed by their mobile carrier or service provider.
5. Opting Out and Getting Help
You may opt out of SMS/MMS messages at any time by replying STOP to an applicable message.
After opting out, you may receive one final message confirming your request. No further messages will be sent through that messaging program unless you provide new consent.
Reply HELP to an applicable message for assistance. You may also contact us at mike@blueonyx.studio or 740-408-2077.
6. Messaging Service Providers
We may use third-party telecommunications and technology providers to deliver SMS/MMS messages and operate our messaging services.
These providers may process mobile information and messaging consent only as necessary to provide services on our behalf.
Blue Onyx does not sell, rent, or share mobile phone numbers, messaging opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
Service providers are not authorized to use this information for their own marketing or promotional purposes.
7. Privacy
Information collected through our websites, applications, and messaging services is handled in accordance with our Privacy Policy.
Privacy Policy: Blue Onyx Privacy Policy
Our Privacy Policy explains how we collect, use, protect, and disclose information, including mobile information and messaging consent.
8. Prohibited Use
Users agree not to:
- Provide false or misleading information
- Submit information they are not authorized to use or disclose
- Use our services for fraudulent or unlawful purposes
- Send unsolicited messages or enroll others in messaging programs without their consent
- Interfere with or disrupt our websites, applications, or messaging services
- Attempt to gain unauthorized access to systems, accounts, or data
9. Service Availability and Limitations
We make reasonable efforts to provide reliable websites, applications, and messaging services. However, we do not guarantee that these services will always be available, uninterrupted, secure, or error-free.
Message delivery may be affected by mobile-carrier availability, network conditions, device compatibility, and other technical factors. Carriers are not liable for delayed or undelivered messages.
To the extent permitted by applicable law, Blue Onyx is not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
10. Changes to These Terms
We may update these Terms to reflect changes to our websites, applications, messaging programs, business practices, or applicable legal requirements.
We will post the revised Terms on this page and update the effective date. We will provide additional notice where required by applicable law.
Changes to these Terms do not expand the scope of any messaging consent you previously provided.
11. Contact Information
For questions about these Terms of Service, our products, or messaging services, please contact:
Blue Onyx Studio LLC
Phone: 740-408-2077
Email: mike@blueonyx.studio
Website: BlueOnyx.Studio